We stand by our products 100% and strive to provide the best customer satisfaction.

To reach us for support please visit https://intelligent.shop/pages/contact or contact help@intelligent.shop.

Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Apparel must be unworn, unwashed, with tag(s) and in new condition. Sorry, but do not allow returns on gift cards.

To complete your return, we require a receipt or proof of purchase.

Refund Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your account or a refund will be issued to the original method of payment, within 5-7 business days.

Late / Missing Refunds

If you haven’t yet received your refund after 7 business days, check with your financial institution.

If you do this and still need help, you can reach us for support at https://intelligent.shop/pages/contact or contact help@intelligent.shop.

Sale Items

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

International Returns

We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States. It is your responsibility to check and see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are your responsibility.

If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition per the return policies.

Damages / Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, you can reach us for support at https://intelligent.shop/pages/contact or contact help@intelligent.shop.

Fraud / Chargebacks

We take fraud and chargebacks very seriously. Depending on the severity it will result in serious repercussions ranging from disabling your purchase ability, law enforcement involvement, and legal action.

Return Shipping Address

DO NOT SHIP YOUR RETURN BEFORE FIRST CONTACTING US!

To return your product, mail your product to:

Intelligent Elephant, LLC
Accounts Receivable / Returns
7154 W State Street, STE 138
Boise, ID 83714
USA

Depending on the return reason, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Intelligent Elephant, LLC
Privacy Compliance
7154 W State Street, STE 138
Boise, ID 83714
USA